Welcome to DYSQUARNOVA. We sincerely value your satisfaction and aim to provide the best products and services. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our refund terms. The following terms are applicable for any products that you purchased with us.
Eligibility for Refunds
- To be eligible for a refund, the product must be in the same condition that you received it.
- Your item must be unused and in the original packaging.
- Refunds are only available within 30 days of the purchase date.
- You must provide the receipt or proof of purchase from DYSQUARNOVA.
Non-Refundable Items
Certain types of items cannot be returned. This includes products that are deemed as:
- Final sale items.
- Custom or personalized orders.
- Digital products.
Process for Refunds
- Contact DYSQUARNOVA support team to initiate a refund request.
- Provide detailed information regarding the product and reason for the refund request.
- After receiving your request, we will inspect and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment.
Refund Timelines
Once your refund is approved, you will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Contact Us
If you have any questions about our refund terms, please contact us:
DYSQUARNOVA Customer Service
123 Innovation Drive, Suite 400
Technopolis, TX 75001
Phone: (123) 456-7890
Email: [email protected]